Jennifer Serne of Central Washington University talks with Jeff Dalto of Convergence Training | Vector Solutions about cognitive biases and how they can influence incident investigations performed by safety professionals after an occupational safety and health incident.
One of a series of four related recorded discussions. The second, a direct companion to this recording, talks about guarding against cognitive biases in incident investigations. The third and fourth talk about how cognitive biases and other mental processes affect decision-making by employees.
