International Space Station (ISS) EVA Suit Water Intrusion . High Visibility Close Call – Investigation Report
Chris Hansen (NASA) – Benefits of Cognitive Diversity
• Think outside the box – Past experience cannot be relied upon to predict future problems.
• Don’t assume – Any potential problems should be investigated carefully. The “obvious” answer may not be correct.
• Stay hungry – Complacency due to our past successes increases risk.
• Close calls are a gift – Use them wisely. Each close call is an opportunity to examine our processes with fresh eyes and a renewed sense of urgency.