Root Cause Analysis

The following guide is provided courtesy of Quality Management and Training of the UK.  It provides an excellent overview of a variety of root cause analysis (RCA) techniques.

QM&T : Mini Guide to Root Cause Analysis

The 5-Whys

Understanding How to Use the 5-Whys for Root Cause Analysis

5-Whys Example – Hydraulic Leak

Fish-Bone Diagram

Fish-Bone Template – Excel File

Reference and Academia

“Do Learning Teams Make RCA Obsolete?” – Bob Latino, Relability Center

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