Jennifer Serne and Jeff Dalto : Guarding Against Bias in Accident Investigations

Jennifer Serne of Central Washington University and Jeff Dalto of Convergence Training | Vector Solutions continue discussing cognitive biases in incident investigations and gives us some tips for trying to be wary of their influence and to try to minimize their influence.

This is the second of a series of four related recorded discussions.  The third and fourth will talk about how cognitive biases and other mental processes affect decision-making by employees.

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